Accessibility within Arc

Document created by Employee on Feb 12, 2018Last modified by Erin Hallmark on Jun 4, 2019
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Ensuring an accessible and pleasant experience to all users, regardless of disability, is a key focus of Arc. The Arc video platform was built using the most modern HTML and CSS technologies, and is committed to W3C's Web Accessibility Initiative and Section 508 guidelines.


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Screen Readers and Browsers
Arc officially supports the following screen reader and browser combinations:


  • Macintosh: VoiceOver (latest version for Safari)
  • PC: JAWS (latest version for Internet Explorer 11; we currently do not support the Edge browser for accessibility)
  • PC: NVDA (latest version for Firefox)
  • There is no screen reader support for Arc in Chrome

Official browser support means that these browsers are actively tested against Arc code. Arc may be able to be used in any other browser or screen reader not listed, but official support is not provided. Learn more about supported Arc browsers.

Arc Navigation with a Screen Reader & Keyboard

Arc makes use of the Accessible Rich Internet Applications (ARIA) attributes, which are designed to make web content and applications more accessible to people with disabilities. Arc has included these attributes through a variety of elements throughout the various functional areas of the application to provide an optimal experience when using a screen reader.


When using a keyboard to navigate depending on what part of the video player you are viewing, Arc supports different keyboard shortcuts

Accessibility within Specific Arc Features
Several areas within Arc are not fully accessible. This section highlights several features and their optimal alternatives for users who need a fully accessible option.

Webcam and Screen Capture: Currently Arc’s webcam and screen capture functionality is not fully accessible across all screen reader and browser combinations. For users who need to utilize a screen reader on Mac and Windows operating systems, please see the best alternatives below.

For Mac OS users utilizing VoiceOver we recommend Quicktime or an alternative application of your preference for webcam and screen capture. Once you have created your media, you can upload the content into Arc.


For Windows 10 users utilizing Internet Explorer & JAWS we recommend Windows Camera as your application for webcam and screen capture. For Windows 7 & 8 users, we recommend Camtasia or an alternative application of your preference for webcam and screen capture. Any content created from these applications can then be uploaded into Arc.