What is the Canvas Community Reward System?

Document created by Canvas Doc Team Employee on Jun 22, 2018Last modified by Canvas Doc Team Employee on May 1, 2020
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In order to promote community onboarding and encourage ongoing member engagement, the Canvas Community includes a built-in reward system to track and incentivize your contributions and participation in the community. There are a variety of initiatives that play a role in creating a dynamic, resources-heavy, networked community. But it helps to have a built-in rewards system to help propel the goals of the community forward.

Where do I view information about the Rewards System?

Where do I view information about the Rewards System?

You can access your rewards by viewing your user profile page and clicking the Rewards link [1] or point status [2].

You can also visit the Canvas Community leaderboard or view badges.

What are Strategy Missions?

View Rewards Dashboard

In the Rewards dashboard, the first section of badges are for Strategy Missions. Points are given for ongoing behaviors, such as creating content or marking content helpful.

View Sub Mission Categories

There are six categories of Strategy Missions, each with sub-missions that support that strategy.

  • Engagement
  • Knowledge
  • Support
  • Growth
  • Innovation
  • Value

If you click a sub-mission (e.g. Growth), it will list the repeated actions needed to contribute to that mission.

For example, following another user is 2 points. If you follow 25 users, you will meet the threshold to level up in this mission. If you follow another 25 users you will have 2 grouping missions, etc.

View Sub Mission Category

View the needed sub-mission actions.

View Earned Missions

On your profile, you can see which missions you have earned [1] and how many times you have earned them [2].

What are Quests?

Quests are one time missions, unlike Strategy Missions which you can repeatedly earn. Quests usually come with a checklist of things to do, some of which are time-sensitive.

View Quest Badge

To learn more about the quest, click a badge.

View Quest Details

As you complete each task, a checkmark will either appear automatically or after the user marks the item as complete next to the corresponding item.

What are User Badges?

In order to ensure that our rewards system is not a Top-Down approach, we enabled user badges as a way to give peer-to-peer recognition. To learn more, visit How do I give a badge to another user in the Community?

Where can I view Levels and Leaderboards?

Where can I view Levels and Leaderboards?

On the Rewards dashboard, you can view your overall progress. You can also access all levels and the Community leaderboard.

View Leaderboards

Leaderboards offer another layer of overview on your activity. In addition to user badges and quests received or general mission progress, you can see:

  • Points needed to get to next level
  • Your daily point totals from user badges, quests, and missions
  • Points received from users
  • Points you have given to users

How do I inspire users?

Inspire Users

To challenge users, click the Challenge! button.

Note: You can only challenge a user five spots above or below you on the leaderboard.

What do the levels mean?

Points help achieve higher levels, and when you reach higher levels, you will also gain additional privileges.

  • FRESHMAN: Newbie in the community. If you see these folks, please welcome them with a Welcome user badge.
  • LEARNER: Members who are consuming a lot of information, asking a lot of questions and engaging with the community.
  • EDUCATOR: Members who are still learning, but offer a lot more feedback and support across the community, especially in Find Answers and CanvasLIVE.
    • Note: Those who reach Educator II status AND have authored 10+ blog posts in the community will be considered for their own user blog.
  • ADVOCATES: Members who are learning and supporting, but have a bit of a more focused, purposeful or strategic approach in the community.
  • LUMINARY: Members who have been recognized as an expert in their market or domain and help others use Canvas in ways to improve their adoption.
    • Note: Those who reach this status will gain an orange flame next to their names.
  • SCHOLARS: Long-time users and community members, take deep-dives into various topics. Committed to effectively leveraging Canvas. Dedicated to helping evolve the product(s) and adoption in education.
  • PHILOSOPHERS: The Master Panda!

Other rewards and privileges will also be tied to your status in the community.

Is there a regular reset?

Yes and no. The community is evolving alongside the products. Quests may get out-dated, members become inactive, etc. We want to keep membership active and information relevant. We reserve the right to level-set the community periodically in order to ensure progress and engagement. Does that mean you'll lose all your points every year? Not necessarily.

What if I didn't receive a badge for a Quest?

So, we can't do much for strategy missions. However, we can look into Quest completion. Despite our best efforts to test Quests thoroughly, every once in a while there is a technical glitch where something did not trigger the system properly.

Quests for offline activities have to be awarded manually. These take a bit longer to sync to your profile, so patience is always appreciated.

If you feel you deserved a badge for completing a quest and did not receive one, fill out the #BadgeFail Submission form.

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