Customer Success Manager - Tool Activation Document.

Idea created by Mark Van de Velde on Nov 23, 2017
    Open for Voting

    Can we please have a document crated that has a comprehensive list of tools that require a Customer Success Manager to activate?


    In most cases, this is indicated in the documentation of the tool you’re reviewing, but this isn’t always the case, for example the administration documents for Attendance:


    The document should also explain why each tool is not an administrator option, and identify any additional processes required to activate the tool in question.


    Several examples include:

    Attendance (Roll Call)

    Canvas Commons

    Office 360 (for international schools)


    Recurring calendar events

    And many more …



    Canvas Admins Erin Hallmark