Community Help

patricia_lipsey · 2024-07-18

Messaging from the gradebook now includes more options as reasons and defaults to ¨Students who have submitted¨. If other teachers are like myself the most used category is ¨Students who have not yet submitted¨. The way it is currently set-up I have ...

daktari · 2024-07-18

Is there a wayt o disable the Settings navigation link? I don't want teachers to go inside these options and make changes. I have already restrictred many of what they can see and change in the Admin or there is a Role that doesn't have access to the...

themidiman · 2024-07-18

My usual community forum presence is in the Canvas Developers group. I'm also planning on asking our CSM about this, but I'm curious to know from the general community why a simple audio playback interface is not available when inserting media that i...

jwynekoo · 2024-07-18

I am trying to upload publisher's QTI question banks to my course. I go through the normal QTI import steps, select create new bank, name it - but nothing uploads. I also tried uploading to an existing question bank - no questions seem to upload. Wh...

bwood1 · 2024-07-18

We use Sapphire for our SIS. This year we developed a Course Template and have it linked through the Admin account to populate for all new courses created. I would like to have the SIS Categories already synced in the template course when the new cou...

lsteiner2 · 2024-07-18

A nursing program needs to have 77% assigned into different exams to pass, and somehow discussion and assignment are only taken into consideration if students pass, is there a way to do it directly in Canvas gradebook and avoid having to export the g...

lindstromc · 2024-07-18

I am writing some course automation and auditing tools using the API. I am able to call most of the endpoints without problem. I need to place a JSON file in the course that will contain some versioning information that I need to read to perform th...

StephenShuler · 2024-07-18

When my team and I attempt to accept an invite to a course as a student role the page does a refresh, but the prompt for the invitation is present and my status in the course is still pending. I have tried refreshing the page and attempted to acce...

DebraPierce · 2024-07-18

When I try to add a new user to my course, it asks for the email address, but there is no field provided for the name of the student. How do I locate the form to add a student with name and email address?

dwbosch · 2024-07-18

I teach several classes. Some courses have a dozen students, others (dissertation mentorees) may only have one or two. I would like to see progress (mystudents) for all of my students across all assigned courses, rather than having to open individual...

tgoetschius · 2024-07-17

I have over 300 messages in my inbox. How do get rid of them other than one at a time?

LeahBates · 2024-07-17

I recently had my laptop break down and had to get a new one. When I log on to the UTM Canvas page it is saying that my Google Chrome browser does not meet the minimum requirements for Canvas. The laptop I got has updated all the updates that it can ...

deepakcs · 2024-07-17

Hi All,Customer keep copying the course for multiple times, but "Context.id.history" : ID of most recent copy not appearing first item in string.Does any one faced this issue ? Thanks,Deepak C S

KelseyBrocek · 2024-07-17

Is there a way to create a search bar within a course?

JonathaGott · 2024-07-17

I'm administering a team-taught course by faculty unfamiliar with Canvas. The concern is that when grading their section faculty will inadvertently alter grades entered by other faculty. Is there a way to limit grader access to only their assignmen...

AmandaDuffyITC · 2024-07-16

I want to run an admin report for my school administrators that will tally up the number of assignments posted per teacher per course each week. Currently, none of the default options are available to me, and the only answer I can find is to go to e...

oneilllj · 2024-07-16

I recently tried to use the Google Maps LTI plug in to add a map onto my Canvas Page, but experienced an issue as per the image. Does anyone have some ideas about how maps can be embedded?

JeremiahDuerson · 2024-07-16

We are in the process of purchasing SafeAssign for plagiarism detection and are interested in learning from other schools that have integrated it into Canvas. If your school has done this, could you share how you implemented the integration? Would yo...

krobinson81 · 2024-07-16

When I click on a Google Slide presentation in Canvas it creates a copy of that slide presentation in my Drive. Has anyone experienced a similar issue and how can you prevent that from happening?

mwhite3 · 2024-07-16

Seeking help. The issue seems to be that the Canvas Syllabus page has something going on where it does not display a full webpage built within it. I also am not smart enough to figure out how to have my page display at say 95%, so that fully displays...

nsweeten · 2024-07-16

Please make text headers visible in Modules during "Next" button navigation. If you believed they were visible, they aren't. If you are a designer and you feel information is important enough to put in a text header, you probably believe your users c...

smithkMBA · 2024-07-16

I have uploaded hundreds of SCORM files (Articulate Rise lessons) to my Canvas account. The load time and lag on this page is immense. I am hoping to be able to clear the cache of uploaded lessons, as some are out of date/duplicates. Is there a way t...

wjbusmc · 2024-07-15

I wonder if anyone knows how to make a specific change to one of Canvas's themes. I like the text size, placement, and relationship of the Bookmark 2 theme. However, as I was making some changes I wondered if there is a setting somewhere that would a...

GinaGamnis · 2024-07-15

We recorded a session in BigBlueButton, and paused it, but didn't stop before ending and closing the conference. Is it possible to recover the recording?

mlake · 2024-07-15

Greetings, Most of our users are based outside of the US. We are trying to have people set up multi-factor authentication (some of whom are not very tech savvy and I fear the QR process will confuse and frustrate them.) However, I notice when I put i...

KatPom · 2024-07-15

The redesign of the discussion page does not allow for a printable page of the instructions and rubric. The only thing that can be printed is what is viewable on-screen due to the embedded scroll bar added last term. IT was not able to help me out an...

mehall · 2024-07-15

Hello, I'm working with a faculty member who teaches several courses in a given semester. He would like to use the Canvas Calendar, specifically the Scheduler feature, for his office hour appointments. We are clear on how to set up the appointments a...

dpchristianson · 2024-07-15

A student has been locked out of Canvas after too many failed login attempts (we are currently bypassing and are not using a single sign on system). As an admin, how can I reset the login attempts so she can try again? Note: at the admin level, I re...

robstein · 2024-07-15

Hello,I am editing a question bank. I loaded material from a textbook, and now I'm changing a few things in the individual questions. This error happened when I tried to change a question's title. Canvas would not allow me to change the title, and th...

RoderickWoodruf · 2024-07-13

Where is the settings featured located? I am trying to access a Deleted students report generation from my admin account.

shirenv · 2024-07-16

We just wrapped our 14th InstructureCon last week in Las Vegas! Our team gathered with nearly 3,000 customers and partners from across the globe for over 260 inspiring sessions. The temperature outside soared to over 115 degrees, but inside, the atmo...

Dalma_Schnell · 2024-07-15

We're changing your Portfolium Outcomes Assessment Grade Exchange LTI experience. Starting August 5th, to align with new web standards and boost security, the Grade Exchange LTI will open exclusively in a new tab.

annalindsay · 2024-07-12

Discover how global collaboration is driving innovation and shaping the future of Canvas LMS. Dive into the highlights of our latest discovery session and see how we're committed to enhancing the educational experience for our diverse user community.

SamGarza1 · 2024-07-05

I wanted to share a final update on the Discussions/Announcements Redesign before it becomes officially enforced on July 20th.

KevinMeredith · 2024-07-01

On June 15, 2024, the Lucid Visual Collaboration Suite (LucidChart and LucidSpark) was made generally available to all Canvas customers. This integration gives educators and students alike an elevated teaching and learning experience in Canvas throug...

GergelyTar · 2024-07-01

We are thrilled to announce that our Admin Analytics feature in Canvas is now being migrated to the Data Access Platform (DAP). This transition brings a host of benefits, ensuring a more efficient, consistent, and insightful experience for all users.

SamGarza1 · 2024-06-24

In our continuous effort to enhance the Canvas experience, we're excited to share the latest updates and improvements we've made based on your feedback. Over the past few months, our dedicated team has been hard at work addressing key user pain point...

AllisonHowell · 2024-06-17

Plus pages, ungraded discussions, an “assign to” makeover, and more!

SamGarza1 · 2024-06-14

At Canvas, we continuously listen to your feedback to ensure that our tools meet your needs effectively. Based on the valuable insights we've gathered, we're making a temporary adjustment to our discussion redesign.

emilyk23 · 2024-06-13

Designed to meet the needs of young learners, explore how Canvas for Elementary fosters successful digital learning experiences.

AkosFarago · 2024-06-13

Learn about how you can easily move from Flip Assignments to video discussion boards in Canvas!

GergelyTar · 2024-06-06

We are thrilled to announce the launch of Analytics Hub, a new core feature of Canvas LMS, available starting July 9th, 2024. Designed to be a central library, Analytics Hub serves as a one-stop-shop for all your data and analytics needs.

sgergely · 2024-06-03

We are announcing the end of the beta for the older versions (0.x) of the DAP CLI as we fully transition to the latest and most advanced version, v1.1.0. This move ensures that all users are leveraging the improved performance, stability, and expande...

KataKeri · 2024-06-03

We will be upgrading to the latest versions of jQuery and jQuery UI. If your institution uses custom JS/CSS, we recommend checking your beta instances.

SamGarza1 · 2024-05-31

We're excited to share an important update regarding the release of our eagerly awaited feature, Discussion Checkpoints.

Auburn · 2024-05-30

Major web browsers are beginning to phase out support for third-party cookies, a change that may have a significant impact on the functionality of LTI tools integrated with learning management systems such as Canvas. Although this change will not dir...

zachp · 2024-05-29

Together with our customers, we've identified several areas where AI can profoundly enhance our platform. One of these is using AI to build efficiencies and increase capacity for educators and administrators. Specifically, AI can streamline tedious t...

AlexisNast · 2024-05-24

We're thrilled to announce the launch of the Lucid integration in Canvas LMS, now available in beta. This integration promises to enhance your teaching and learning experiences.

SamGarza1 · 2024-05-22

In March, we formed a dedicated team to tackle some long-standing user pain points, focusing on those small yet persistent issues that have been sources of irritation. We also focused our time on enhancements that enrich the experience of our educato...

IsaacMoore · 2024-05-20

Starting June 19th, 2024, all HTTP responses from Canvas will transition to full lowercase response header names to align with industry best practices. This change impacts API users, browser users, and other clients.

jsailor · 2024-05-19

The Canvas Product Team is embarking on a series of live discovery sessions with users to gather feedback and co-create with some of our customers. Read on to learn about our first session.

SamGarza1 · 2024-05-17

For the past many weeks and months, my team and I have been seeking customer feedback for our ongoing redesign work for Discussion and Announcements.

AlexSlaughter · 2024-05-17

The most recent New Quizzes update sparked a lot of feedback, much of it expressing frustration about the known issue related to course files in item banks. Copying a course does not automatically change the links in an item bank, so when you use a q...

MPioRoda · 2024-05-17

Now available in Beta: New Quizzes exporting as a Common Cartridge. While there will not be any user interface changes or changes to the workflow of exporting a common cartridge package, this work makes exporting more reliable because of the changes...

MPioRoda · 2024-05-16

The new Item Banks Sub-Account feature allows users to view and share item banks relevant to their current sub-account. This functionality makes lookup more convenient, by limiting the item banks listed to the current subaccount. Customers who have s...

zachp · 2024-04-30

The use of Artificial Intelligence (AI) in education is no longer a distant prospect – it's our present reality. At Instructure, we believe that this technology offers immense potential to revolutionize teaching and learning when it is implemented wi...

MPioRoda · 2024-04-22

Latest updates in New Quizzes for Quarter 1 2024, January to March.

RaviKoll · 2024-04-04

We're thrilled to give you an update on our progress and share insights into our timeline adjustments. Here's an exclusive sneak peek at the ongoing progress of our rubric redesign initiative.

AllisonHowell · 2024-03-25

Yes, it’s coming!

BobODell · 2024-03-20

Data Access Platform (DAP) CLI and Client Library v1.1.0 is now available. Version 1.1.0 is a fast follow to our GA release to address some community identified issues with a new feature enhancement to prepare us for future updates.

Canvas Release Notes (2024-08-17)

In this Canvas release (17 August), instructors can customize New Quiz result feedback for all students. All Resources | Features in this release may be included in product blogs and other content areas. For all related links, view the 2024-08-17 Co...

Published: 07-05-2024