Community Help

LisaHalverson · 2025-02-22

I know how to upload a document in Canvas, but I can't figure out how to set the document to open automatically. I found this page, which would seem to cover it, but can't find any explanation: https://community.canvaslms.com/t5/Canvas-Basics-Guide/H...

AspenDiercks · 2025-02-22

Hi there. I have seen that you can export grades into excel from a teacher/instructor account, but I would like to download the grades as a parent (from an observer or student account). Is there any way to do this?

WILLIAMMcLAURY · 2025-02-22

When copying multiple questions from one item bank to another new or existing item bank, I have to copy each question individually or else duplicate the entire item bank and delete unwanted questions individually. Can you create a group copy feature...

PeterStoll · 2025-02-21

Hi everyone,I really enjoy using SpeedGrader, but find that I miss the Word feature of auto-correct: I touch-type quickly, but a bit messily, and I have to go back and fix typos frequently.Just a thought, thanks a lot,Peter Stoll, Ass't Professor, Un...

CallieAlreza · 2025-02-21

I know this is a minor problem, but why are the posting times different? I didn't post these at 11 AM or 9:35 AM. This could be a case of the time zones, or correct me if I'm wrong.

aparker3 · 2025-02-21

What is the best solution for grading student assignment submissions in a large enrolment course where each teaching assistant is assigned to a subset of student essays? Thank you for your help!

CallieAlreza · 2025-02-21

I want to create my course or anything else in Canvas Commons and publish it for Commons, but I can't. Please help me 

chrismhs · 2025-02-21

We were having a discussion about after you submit a google doc to Canvas, what does it convert the file to for teacher annotation? Some of us said a Word doc and others said pdf. Is it both? Does Canvas convert all speedgrader files to pdf? When...

Katherine2025 · 2025-02-21

The Related Items menu on the right-hand side of the assignment page is not showing the ratio of graded assignments. It's usually under the speedgrader option. Is there a setting that needs to be adjusted for this to show?

daniel_errico · 2025-02-21

What the title says. One of our students reached out to our Help Desk about the fact that when they complete an assignment in Canvas, the "event" receives a strike-through in Canvas Calendar, but if they create their own event or To-Do in Canvas Cale...

ZoiKapota · 2025-02-21

I have a problem with my canvas teacher account. The app does not allow me to create new announcements for my classes. What can I do? Does anybody else have the same difficulty?

EmilyGreensmith · 2025-02-20

Hi we went live with staff and students in canvas this week. In our structure we created Blueprint courses with assignments linked to outcomes. These assignments are the requirements for our credentials. We created an associated course for each one o...

dalyje · 2025-02-20

If memory serves me correctly, when I used to copy an assignment into a course, if there was already an assignment with the same name, the copied assignemnt would say "Assignment 2 or Copy" or something along those lines. But recently, and I'm not su...

MrCreasman · 2025-02-20

I am using New Quizzes formula questions for my IB physics class.When building a new question, within the "Generate Possible Solutions" section, it starts out with an option to set the margin of error as either "absolute" or "percent" and then specif...

ronny_steen · 2025-02-20

Hi, I’m using New Quizzes in Canvas and have linked questions to specific learning outcomes. I can see the mastery status in the Learning Mastery Gradebook as a teacher, but it seems that students cannot access their mastery status. Is this a limitat...

HeatherDesguin · 2025-02-20

I am new to Canvas. I am an instructor. Is it possible to create one quiz that will have two separate quizzes within it?For example, I oversee the internal promotional exam for my agency. The current promotional test is one all-encompassing exam b...

hcedwards · 2025-02-20

I sent a student the link to enroll in my course. They are asked to put in a username and password. What is wrong? This student has her own free Canvas course. Could that be causing a problem?

KennethLesher · 2025-02-20

I am an elementary school teacher who uses Canvas with his students. I recently created an assignment for my students that was Text Entry. I wanted Text Entry so that they could see the assignment in the window above the text entry location window an...

JenniferHoward1 · 2025-02-20

Do you know if admins have the ability to change the wording of messages that are presented to students? We had a faculty member who is using prerequisites to guide his students through completing the items in the module. He provide text to the st...

SallyKuzma · 2025-02-20

Who is my Customer Success Manager and how do I contact them?I need to upload a course to Canvas Commons. The course was exported from Blackboard.

drs02040 · 2025-02-20

When editing my homepage, I noticed a growing list of old images when I click on "Insert Image." How do I remove the ones I don't want anymore? When I try to do that, the image is immediately inserted instead.

chrismhs · 2025-02-20

I am using a curriculum that uses the Canvas platform. It has an extra button for teacher resouces in the module view. How can I add something like this in my Canvas? See screenshot. Thank you!

RussBartee · 2025-02-20

Is there a way to create a sticky note when I open up my course? There are student concerns and other items I'd like to keep track of and it would be great if there was a place to keep these together when I open the course.

KatKo · 2025-02-20

Is there a way to download data concerning how much time each student spent on a quiz?I've found the average completion time per section in the "Quiz Summary," but it doesn't give a standard deviation. Scanning through the moderation feature shows th...

GiseldaBeaudin · 2025-02-20

If I set a word limit for a quiz essay question and students go over the limit, can I still read their full response?

DanielleW876 · 2025-02-20

Hi, I'm the admin for Canvas at our school. We have 2 submission boxes for our mock exams for a specific subject. A student accidentally submitted Paper 1 into the Paper 2 submission area. I removed it from the wrong assignment and uploaded it to the...

JohnWoosley · 2025-02-20

I created an assessment using the "new quiz" format. Unfortunately, this format does not allow me to easily download a spreadsheet indicating statistics on each question in the assessment. I can see each question and how students responded, but I d...

Noah87 · 2025-02-20

Some of my students had no issues submitting files for an assignment, while others are unable to even view the submission options on the same assignment page. They've tried clearing cache, using different browsers, and refreshing the page. I also tri...

ChrisThong46 · 2025-02-20

I am using Canvas for my class, and my quiz is still on 'build' mode. I can't find how to fix this problem. Any ideas?

VictoriaHolt · 2025-02-19

I keep getting a notification that says launch error when I try to open Mobius from a Canvas assignment posting. How to fix? It says "We apologize for the inconvenience, but an error occurred while launching the tool. Please try launching the tool ag...

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

SamGarza1 · 2025-01-16

We're diving deep into the world of Peer Review within Canvas and we need your help!

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

ArohiDesai · 2024-12-17

We’re excited to announce new features in the Canvas LMS January Release. With the updates to the 2024 release schedule, we remain focused on ensuring that you are fully informed and equipped with the tools you need to succeed and support learners at...

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

sgergely · 2024-12-16

We’re excited to announce updates to multiple tables and columns in the Canvas namespace with new enumerated values (enums) that will be available in your CD2/DAP Query API dataset starting January 9th. These changes enrich the dataset with additiona...

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ZoeLubitz1 · 2024-12-11

Block Editor will be available in Open Beta on December 16, 2024.

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

BalazsSerenyi · 2024-12-06

Hello, New Quizzes users! We're excited to share some recent improvements, inspired directly by you - our Canvas users! Many of these new features are ready to enjoy now, while some are planned for early 2025. Today's highlights focus on "delighter...

sgergely · 2024-11-29

We are excited to announce the release of DAP CLI & Lib 1.3.0, bringing new features, enhanced functionality, and critical updates based on your feedback. This update reinforces our commitment to improving developer tools and addressing the needs of ...

sgergely · 2024-11-25

Three new columns to be added to the assignments table: parent_assignment_id, type, has_sub_assignments. These changes will go live on December 9th, 2024.

SamGarza1 · 2024-11-25

We’re excited to introduce a new feature we're working on called Differentiation Tags, and we’d love your input to make it the best it can be!

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

AlexisNast · 2024-11-20

We're excited to announce the Canvas Apps page will be going live to open beta on December 16th! This new feature is designed to streamline app integration and management for Canvas root admins. While still in development, this initial release, which...

SamGarza1 · 2024-11-15

The release date for the Discussion Checkpoints feature has been adjusted. Originally planned for November 16, the new release date for production is January 18, 2025. In the meantime, Discussion Checkpoints will still be accessible in the beta envir...

SamGarza1 · 2024-11-04

We’re making an important change to the rollout of Discussion Checkpoints based on your feedback. Instead of enabling Checkpoints as a default feature that is on for all users on November 16th, we will now release it as a Feature Option.

sgergely · 2024-11-04

Get ready to shape the future of Instructure’s data capabilities! We’re running an Instructure Data Questionnaire to gather your valuable insights for our 2025 roadmap, focusing on cloud adoption and analytics trends. Your feedback will guide our fea...

TamasBalogh · 2024-10-25

I’m excited to extend the End of Quarter Update practice - which might be familiar from New Quizzes Updates - to Discussions, ensuring you’re informed about recent improvements in the last 3 months and our upcoming objectives for the upcoming quarter...

SamGarza1 · 2024-10-24

We’re excited to share an update on the progress of Discussion Checkpoints! Before moving the feature into our beta environment, we had the privilege of working with four institutions that tested the functionality.

RaviKoll · 2024-10-24

We’re excited to share that SpeedGrader is getting a significant upgrade! These changes are designed to make your grading process even smoother, faster, and more reliable.

GergelyTar · 2024-10-24

With our October release, we're introducing some really exciting updates in Intelligent Insights.

teryn_odom · 2024-10-21

Tl;dr: Get excited! LTI Usage has two powerful new capabilities being released tomorrow! Read on for more details.

ruthfoulkrod · 2024-10-18

The feedback window is now closed. Further updates will be provided soon!

carlycurran · 2024-10-17

Your Admin Analytics data is fresher! Admin Analytics is now on DAP. New Course Analytics will be on DAP by the end of November.

Canvas Release Notes (2025-03-15)

Upcoming Canvas Changes 2025-05-17 Breaking Change: Gradebook Icon Update for LTI Assignment and Grade Service For more information, please see Upcoming Canvas Changes. In this Canvas release (15 March), the Copy Course and Import Content pages ...

Canvas Deploy Notes (2025-02-26)