Canvas Email - Record Messages Read and Sent from Own Email

Idea created by Timothy Morgan on Apr 16, 2019
    Open for Voting

    You can get emails forwarded to your personal email and respond to them, but it doesn't register as read, nor do the replies show up back on Canvas. This is a big problem because you have to cross reference every email in Canvas with your own account which is very time consuming and should be unnecessary to figure out which messages you've read and replied to. This makes Canvas messaging very un-user friendly. When I called about this, the support person said she couldn't report that, but I had to add it to the idea list. This problem seems like an error/omission that needs to be  fixed, than being a "new idea." It seems odd that the customers have to go about asking for errors/omissions to be fixed, even when it is reported verbally to their staff.