[ARCHIVED] [ARCHIVED] Can't install Canvas Commons on self hosted opensource deployment

[4146412]

This is an issue I have been going around in circles over for the past 8 months. I am currently attempting to install Canvas Commons in a Self-Hosted environment using the opensource deployment from github. I am using the instructions from the  "Instructure Self Hosted Canvas Commons Setup" (this document is out of date). The problem I have is when I attempt to configure the Commons Setup App, I receive  "502 Bad Gateway" error after authorizing the app to access my account.

Steps Take to Install:

• Created Developer Key 
  • Key Name: Commons Key
  • Owner E-mail: Our Tech Dept.
  • Redirect URI (Legacy): https://lor.instructure.com
  • Redirect URIs: https://lor.instructure.com
• Make sure LOR External Tool is on in Settings > Feature Options
• Add App
  • Configuration Type - By Url:
  • Name: Commons Setup
  • Config URL: https://lor.instructure.com/api/self-hosted-setup/tool-config
• Configure App from pulldown
  • Copy ID and Key created earlier into Client ID and Client Secret (key)

  • Authorize Commons Key to my account

• .

I then get a 502 Bad Gateway error.

Is anyone else getting this? I have tried searching and have seen a couple of people have gotten the same error, but no one has responded with an answer on how to get past this.

What are some suggested steps to figure this out?

[kona]

 @4146412 , due to the technical nature of this question I'm going to share this with the Canvas Developers‌ group in the Community. They are the ones who do a lot of the back-end of Canvas type stuff like this and can hopefully help! In addition, you might consider joining this group so you have access to their resources and information.

Hope this helps!

Kona

[Robbie_Grant]

 @4146412 ‌,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

Robbie

[gmorris1]

Any update on this? I am getting a slightly different error. On the last step, after I click authorize, I see this error: 

Incomplete response received from application

[a_baisarin]

Hey  @4146412 ,  @kona ,  @Robbie_Grant 
Could you solve this problem? I have a similar one, no one has answered yet.

[jimmy_sidney]

Hello, this problem has no solution at the moment, can someone give us
 a guide to solve this problem with the integration at common?

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[jimmy_sidney]

Hello, this problem has no solution at the moment, can someone give us
 a guide to solve this problem with the integration at common?

[Carlos981]

Hello,

@kona

Is this error fixed?

We can not complete the integration. Could you help us please?

Thanks