[ARCHIVED] Batch Processing Report Pending

[lsanders]

We have a report that runs every four hours to update our Canvas account but for whatever reason today when it was processing the batch files it became stuck and now reads "2 batches waiting to be processed." Has anyone seen this and if so were they able to fix the problem or is it one of those wait it out and see problems. Thanks.

[richpeachey]

Did you ever get a resolution for this problem?  Our instance experienced something similar this weekend that I'm trying to resolve.

[lsanders]

Not really. We submitted a support ticket to Canvas and one of their engineers cleared the processes for us.