[ARCHIVED] Bug Report

[ziw029]

I think there's a little improvement that you can work on your pdf viewer under course files. When I used 125% display ratio on my desktop (Windows 10 Education 64-bit) with Chrome browser (Browser is 100% display), sometimes even if I zoom out all the way through, the pdf is still larger than the whole screen that I have to download it and view it on my local environment. Is there any way that your engineers can fix this bug?

[Renee_Carney]

 @ziw029  

Thanks for the screenshot.  At the top of the speedgrader do you see the  " - zoom + " feature.  Have you used this to help with different file sizes that students submit?

[ziw029]

Thanks for the reply. I'm a student so at my end it's about viewing different professor's slides. Yes, I always used - zoom + feature when viewing their slides. However, some professors' slides are too big that even if I zoom out all the way, it's still bigger than my screen. On the other hand, some are too small that I still can't see clearly if I zoom in all the way. The only solution is to download the file and view in my local environment, which is fine. I suggest that the range of your zoom feature could be even larger.

[Renee_Carney]

 Ah, yes.  I understand more of the problem now.  You're a student viewing resources added by instructors and they are not consistent in the size of resources they upload.  Sorry about that 😞

[ziw029]

It's okay for me right now. Just wanted to point that out so hopefully your engineering team can come up with some solutions.

[dthompso101]

This is still a problem for teachers viewing pdfs in Doc Viewer - zooming out all the way still doesn't let us view the whole document easily so we have to download them and can't easily use the annotator.  This is still a bug - the zoom out option should not be limited (grayed out) when the whole page is still not viewable to the user.