[ARCHIVED] Buttons Not Appearing

[mjacobson1]

I have a user who reports that the "Take the Survey" and "Mark as Done" buttons are not appearing on his device. See attached screenshots from user. (Four others have completed the mini-course with no problems.) The individual reports using Chrome on a PC at school. I have asked the user to delete browsing history and make sure they are running Chrome 76 or 77. Any other troubleshooting suggestions I should give this user? 

[Robbie_Grant]

 @mjacobson1 ,

The only other thing I can recommend is to try a different browser altogether.  Maybe have the user try Firefox.

Robbie

[heather_stockfo]

This sounds like the user needs to clear their cache: https://community.canvaslms.com/docs/DOC-10707-67952720331