[ARCHIVED] Can't view files under Commons Preview

[EthanHDHS]

When I click on a course to preview in Canvas Commons and then click on any lesson, module or other part of the course, the blue arrow cycles endlessly and nothing ever appears. I have tried this with multiple courses posted in Commons with the same result always. I have the latest version of Chrome so this is not a browser issue. Please help!

Thank You in Advance,

EthanHDHS

[Chris_Hofer]

Hello there, @EthanHDHS ...

Sorry to see that your question has been sitting out here unanswered for several months.  Were you able to get the issue with viewing resources in Canvas Commons resolved?  If so, do you know what was done to get things resolved on your end that you'd be willing to share here?  If this is still an issue for you, I'd recommend that you reach out to the folks at the Canvas Help Desk to report this so they can investigate further.  How do I contact Canvas Support? 

I hope this will help a bit, Ethan.  Sing out if you have any other questions about this...thanks!  Take care, stay safe, and be well.