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Why are my imports not coming through from the commons? Typically I am able to upload from the commons fairly quickly. However, I am trying to tonight and all items have this message on them... Is anyone else experiencing this?
@brodriguez3 , greetings! Normally I see “Queued” come up when either it’s a big import or Canvas is busy (so peak time). Normally files when download as soon as they can. Have you checked to see if they have imported yet? If they haven’t, then I’d contact Canvas Support and see if they can help. To do this, click on the Help link in Canvas and “Report a Problem.”
@brodriguez3 , greetings! Normally I see “Queued” come up when either it’s a big import or Canvas is busy (so peak time). Normally files when download as soon as they can. Have you checked to see if they have imported yet? If they haven’t, then I’d contact Canvas Support and see if they can help. To do this, click on the Help link in Canvas and “Report a Problem.”
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.