[ARCHIVED] Canvas Commons Issue

Jump to solution
brodriguez3
Community Novice

Why are my imports not coming through from the commons? Typically I am able to upload from the commons fairly quickly. However, I am trying to tonight and all items have this message on them...
Is anyone else experiencing this?

336336_canvas issue.png

Labels (1)
1 Solution
kona
Community Coach
Community Coach

 @brodriguez3 , greetings! Normally I see “Queued” come up when either it’s a big import or Canvas is busy (so peak time). Normally files when download as soon as they can. Have you checked to see if they have imported yet? If they haven’t, then I’d contact Canvas Support and see if they can help. To do this, click on the Help link in Canvas and “Report a Problem.”

Kona

View solution in original post