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Hi Lisa,
Just to confirm, are you trying to print from the Student View, or are you using the exam print tool built into New Quizzes?
This feature used to be present under BUILD, but no longer shows. The question remains: How do I print blank quizzes?
Below is where the print quiz option is now available under build - you need to click on the ellipses to the right of return.
If you are not seeing the option there, then you need to get in touch with your Canvas Admins.
Mine is grayed out because I have not added any content to the quiz
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