[ARCHIVED] Canvas down?

[apapazian0001]

Anyone having problems with Canvas??

[Chris_Hofer]

Good morning,  @apapazian0001  Welcome to the Canvas Community.  Thanks for posting your question.  I don't see any issues currently on the Canvas Status page: Instructure Status.

[apapazian0001]

If SIS is still saying I am enrolled in classes, and my classes are paid

for, then how is it that I cannot see anything?

[kmontoto]

I am still having trouble with canvas. Using google chrome, it won't even let me get to the login page. I switched to safari and although it did let me login, many parts of canvas I still am unable to access (grades, home screen, submitted assignments, etc).

[apapazian0001 · Accepted solution]

My professor emailed me and said Canvas is down due to integration-- it's

getting updated and will be back up shortly

[brittanykimber]

My canvas is down too. It is saying that I'm not enrolled in any of my classes ( 4) 

[Chris_Hofer]

Hello  @brittanykimber  Thank You for your posting.  According to the Instructure Status link that I posted earlier today (see above), there hasn't been any down time with Canvas today.  But, you also said that you aren't enrolled in any of your courses.  This is a separate issue compared to if Canvas is actually down.  If you are logged in to Canvas, you will want to check your "Courses" >> "All Courses" screen to see if you see the courses listed there (they might not yet be "Published" ... which is something your instructor has to do).  https://community.canvaslms.com/docs/DOC-10596-4212710333  If your courses are not showing on the "All Courses" screen, then you will need to reach out to your school's local Canvas administrator or your school's Online Learning/eLearning department.  They would be able to help you with making sure your courses are appearing in Canvas.

I hope this helps, Brittany.  Good luck to you!