[ARCHIVED] Dashboard problem

[brian_mlenar]

Why won't my Dashboard load up? All I see is "empty card".

[pmartinez · Accepted solution]

Hello  @brian_mlenar  and welcome to the Canvas Community! Thanks for reaching out and your question. It looks like this could be a browser issue. Check your device compatibility and that you are using an up-to-date browser:

What are the browser and computer requirements for Canvas? 

If the above doesn't seem to work, try reaching out to Canvas Support to see if they can provide some additional support for you:

How do I get help with Canvas as a student? 

How do I get help with Canvas as an instructor? 

Hope this is helpful. Thanks!

[pmartinez · Accepted solution]

Hello  @brian_mlenar  and welcome to the Canvas Community! Thanks for reaching out and your question. It looks like this could be a browser issue. Check your device compatibility and that you are using an up-to-date browser:

What are the browser and computer requirements for Canvas? 

If the above doesn't seem to work, try reaching out to Canvas Support to see if they can provide some additional support for you:

How do I get help with Canvas as a student? 

How do I get help with Canvas as an instructor? 

Hope this is helpful. Thanks!

[erinhmcmillan · Accepted solution]

Hi, Brian,

Does your dashboard show no courses? Or is it displaying an error? It's possible that if it's not showing any courses, your institution prefers that you not see any courses until the course or term date has started. If your course or term date has started and you feel like you should be seeing courses, definitely reach out to get help per the links Priscilla provided for you and let's see what's going on!

Hope that helps,

Erin