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10-24-2019
07:32 PM
1 Solution
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10-25-2019
06:11 AM
Hi @medusa713 Thank You for your question.
I'm wondering if your browser might be an issue.
This sounds frustrating for you. But I suspect it will be easy to remedy.
Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? But your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Sing out if you need a hand.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.