[ARCHIVED] Disk quota is full

[peter17]

Hi,

I am having an issue with our free edition of Canvas LMS. It has bee very useful for us but now due to the Covid-19 our requirements towards disk space has grown larger.

I have tried to contact Canvas team several times but I haven't got any reply yet. Could someone assist how the normal process go with Canvas when there are some needs to probably upgrade the system?

Any glues and ideas would help at this stage.

Best regards

Peter

[Stef_retired]

Hi,  @peter17  Welcome to the Canvas Community! As you've noted, the course storage quota in Free For Teachers accounts is 250MB. For a higher storage quota, the school will need to purchase a paid Canvas instance. Please let us know if you'd like to be contacted about that.

Thanks.

[peter17 · Accepted solution]

Hi, thanks for the fast reply. Certainly I would like to know about the pricing so feel free to contact me concerning that.

[Stef_retired]

You're welcome,  @peter17 ‌, and someone from our organization will be in touch.