[ARCHIVED] Error when captioning in Mandarin

[kmallen]

One of our faculty recently tried using Studio and adding Mandarin captions for a video for her Chinese course. When she tried to add the Mandarin captions, she received an error message. Has anyone else had errors with this and successfully troubleshooted?

Mandarin is a new feature according to the most recent Studio release notes so we're wondering if it's not fully baked yet.

[Chris_Hofer]

 @kmallen ...

Have you reported this to the folks at the Canvas Help Desk yet?  I would recommend getting a ticket started with them in case they are not aware of the issue.  You can report back here when you hear more information.