[ARCHIVED] Everything is super zoomed in and I can't access my courses.

[robertbagdanovi]

So the problem exists across all three browsers I use on my computer, Chrome, Edge and Explorer and has persisted over the course of a couple days while on my home wifi. I was at my local library yesterday though and there was no problem and canvas worked perfectly. I have tried the two suggestions in this post What to do when Canvas looks 'big' or 'zoomed in'! and so far it hasn't worked. 

[Robbie_Grant · Accepted solution]

 @robertbagdanovi ‌,

Welcome to the Canvas Community!!!

I just want to confirm that you followed the steps in Chrome to clear your browser cache?  Are you able to try a different computer on the same wifi network?

You may also reach out to your local support people at UCF - UCF IT .  Do you know if your school has a VPN client that you can install and then try to access Canvas through that?

Robbie

[robertbagdanovi]

Hey @Robbie_Grant  ,

Thank you for the help. I have used multiple devices on this network and the only instance of webcourses working is for my canvas phone app. That being said the network does support all my other secure site sign-ins and content.

As to clearing the chrome browser I went through setttings- advanced- privacy & security- clear browsing data- clear.

I have contacted the UCF support team just waiting on a response, but I didn't think to look into a vpn and will do that now.

Thank you again,

Robert