[ARCHIVED] How can I stop canvas from directing me to web browser?

[danat2]

Whenever I press the push notification from my phone, it directs me to log in to my web browser instead of directing me to the mobile app. How can I fix this? 

[KristinL]

Hi Dana - Do you have an iOS or Android device?

[danat2]

I have an iOS phone.

[KristinL]

From the notification, what happens if you tap the Canvas logo instead of the content of the notification?

[MHernandez8565]

Hello @KristinL, this issue seems to have returned since at least March, 2023. Tapping on the canvas logo as opposed to another part of the notification does not change the behavior, it still directs me to log in through my web browser rather than directing me to the mobile app.