[ARCHIVED] I got kicked out of canvas while doing a time test and it deleted all of the information I typed, what should I do?

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0617016945
Community Novice

I was taking a timed test on canvas, and I was almost finished when I got kicked out and when I returned to the test all the information I typed got deleted, what should I do?

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pmartinez
Instructure Alumni
Instructure Alumni

Hello  @0617016945  and welcome to the Canvas Community! Thanks for reaching out and your question. Sorry to hear that this happened and can only imagine the frustration. I would recommend reaching out to your instructor and informing him/her of your situation or contact Canvas Support/IT at your institution. I've also listed How to contact Canvas Support if needed. I hope this is at least a bit helpful. Thanks!

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