[ARCHIVED] Is the Create User API broken on Beta?

[bate_1]

Following the weekend (Jun 3-4) refresh of the Beta instance, I noticed that calls to https://<beta instance>/api/v1/accounts/1/users stop working when either

• pseudonym[sis_user_id]
• communication_channel[type] 
• communication_channel[address]

are included. I have not tried any of the additional parameters, but have confirmed this behavior using Postman as well as our own development application.

The failure message looks like this--

{
"errors": [
{
"message": "An error occurred.",
"error_code": "internal_server_error"
}
],
"error_report_id": 9309405
}

The same request sent to the Test instance works fine. Further, if I exclude the above parameters and only include

• user[name]
• pseudonym[unique_id]
• user[login_id]

it succeeds in Beta.

So, it appears that something broke in the Create User API in Beta with this latest release. Can someone confirm?

Thanks!

[kona]

 @bate_1 , greetings! I'm not sure of the answer to your question, but I'm going to share it with the https://community.canvaslms.com/groups/canvas-developers?sr=search&searchId=1f189111-256b-4751-b96f-...‌ group in the Community to see if they can help!

[jpoulos · Accepted solution]

This issue should be resolved. If you are still seeing it please file a case with our support team.

Jesse Poulos

Partner Integrations Specialist

Instructure

[bate_1]

Thank you, Jesse, for the quick response and repair. I can confirm that it is working again.

Out of curiosity, was it a code change in the User API or merely a problem with the refresh of QA that induced the problem?