The Instructure Community will enter a read-only state on November 22, 2025 as we prepare to migrate to our new Community platform in early December.
Read our blog post for more info about this change.
Hi,
As per subject, can we have it so that accounts "merge up" based on email address, which are kept unique?
So a person who logs in with all manual, Microsoft and Google, with the same email address, all resolve to the specific, one account, that has the same email address.
We will be adding individual users manually.
It would resolve the concerns of this old video: https://community.canvaslms.com/t5/InstructureCon-2017/Authenticating-Social-Logins-for-Non-Credit-E...
Thanks
Solved! Go to Solution.
@Mayyit
Thank you for contacting us about this. In this case you would likely need to speak to your auth provider(The company you use to login with to Canvas) to have them setup a login that links to the users email. depending on the provider they may be able to provide a way to link those accounts into the one user for their system.
@Mayyit
Thank you for contacting us about this. In this case you would likely need to speak to your auth provider(The company you use to login with to Canvas) to have them setup a login that links to the users email. depending on the provider they may be able to provide a way to link those accounts into the one user for their system.
Community helpTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.