Community, I'm trying to assist a student, but when I masquerade as her I see something I've never seen before: a folder with a lock. I can't find anything about it. Can someone explain that feature? It appears to have files from the faculty, which adds to my confusion. BTW, the problem is that she is uploading an image to her files and attempting to embed it into her discussions, but it never appears in the discussion. Does that have anything to do with the lock?
Hi rgibson1
I see the same thing in My Files when logged in with any of my accounts that have student access to one or more courses. When a student submits a file to an assignment, the file they upload is stored in their personal file area as well as in the submissions area of the assignment where the course teacher sees it. The subfolders that you see beneath the submissions folder represent each course that the student is enrolled on, and within each subfolder will be any files that have been submitted to assignments in that course. I think the lock icon indicates that you can't upload or delete files in that folder directly, files are only added if submitted through an assignment.
I'm not sure if this is related to the problem of not being able to upload an image to add to a discussion. That could be because the student has exceeded their file quota. Beneath the file list, is there an indicator of the percentage of the quota that has been used? It will look something like this:
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