[ARCHIVED] Missing QR Code Login on Canvas Student

[lisa_costa]

Hello, My son has an iphone 6s with the latest update from Apple (ios 14). When he downloaded the Canvas Student app, it did not have the QR Code Login link, and only had "Find my school" and Canvas Network.  Neither of these work for us because we are using the Free for Teacher version. I downloaded the same app on iphone XR and it does have the QR Login link. Is this a iphone 6s issue?  Or is there some domain I need to whitelist for this app to work?

Thank you!

[rmurchshafer]

I don't know why the QR code feature would not work on an iPhone 6S.  I do see it on my iPhone 7.  Something you can try though is to just enter the url for the FFT version of canvas which is canvas.instructure.com.  I just tried that on mine and it brings up a login page, but I don't have a FFT account so I couldn't test that aspect of it.  

Rick