[ARCHIVED] One of my students cannt access my established course after I send her an invitation. She receives the answer below. How I should help her?

[gabdrakhmanova]

.

[Stef_retired]

Hello,  @gabdrakhmanova  Welcome to the Canvas Community! Your screenshot is not displaying. Would you re-upload it?

[gabdrakhmanova]

?Hi Stefanie, it looks like this.

[James]

 @gabdrakhmanova ,

Your image still isn't showing up.

The first time it's actually a link to an email in your Outlook account, which none of us have access to. This can happen if you have an image that someone sent you and you are right-clicking the image and saying "copy the link."

You should download the image to your computer and then upload it into the Community.

The second time you tried, there is nothing, not even a broken link. For the smoothest experience, you should log into the Canvas Community rather than respond to emails.

You can actually copy/paste into your posts, but the problem is with the file coming from Outlook Web App (OWA) -- you're getting the link, not the image.

[Stef_retired]

 @gabdrakhmanova  

We're following up to see if you still need assistance with this—and if you do, please provide the image.  

[gabdrakhmanova]

?The issue was resolved. Thank you

DrA