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[ARCHIVED] Parents seem to be creating student accounts and now can't link with their child - how to fix?
How do I help parents who clicked the create account button for student instead of parent? They can't link w/ their student b/c the system thinks they are a student.
They also get email already in use messages when they try to create new parent account.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.