[ARCHIVED] Personal Email Not Work Email

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scott_showalter
Community Novice

In my Canvas account settings, my work and personal emails are listed as "Ways to Log In" however only my work email allows me to login. How do I make it so my personal email allows me to login into Canvas?

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erinhmcmillan
Instructure Alumni
Instructure Alumni

Hi, Scott,

You do have two accounts at canvas.instructure.com. Have you tried using the password reset option with your personal gmail address? Your gmail is registered so you should be able to reset it.

Let us know if that option works for you?

Erin

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