[ARCHIVED] Profile Picture upside down

[keith_koslowski]

How do I get my Profile Picture to import right side up? It is importing up side down. 

[kblack · Accepted solution]

Hi  @keith_koslowski  Welcome to the Canvas Community. This is a nagging issue that comes up from time to time...especially at this time of year. Take a look at  @Chris_Hofer ‌'s response to a similar question here and follow a few of the links to read up on some ways to solve this: https://community.canvaslms.com/thread/36989-how-do-i-rotate-my-profile-picture 

I hope this helps, Keith.

[ERINWILLIAMS47]

The link no longer works.  It was archived.  I find the help section of Canvas to be as unuser friendly as the site itself. Ugh.

[Chris_Hofer]

@ERINWILLIAMS47 ...

The link that you clicked on re-routes you to a page called "Archiving Content to Improve Searches".  If you click on the link within the paragraph under the heading "What if I lose access to something I need?", you could make a request that the archived page be brought back.

If you are looking to fix the orientation of an image you've uploaded to your Canvas profile (because it is rotated 90 degrees or completely upside down), one thing you might try is to open up the image offline on your computer using something like the Windows Paint application.  Then, if even if the image appears to be oriented the correct way in your image editing program, re-save the file with the same extension...or try saving it with a different file extension such as *.jpg or *.png.  Then, try re-uploading the image back to your Canvas profile to see if things have been fixed.

• How do I add a profile picture in my user account as a student?
• How do I add a profile picture in my user account as an instructor?

Hopefully these instructions will be of help to you.  Let Community members know if you have any questions.  Thank you.