[ARCHIVED] QR linking to file on canvas getting "access denied"

[andrewschweitze]

I am looking to provide a pdf answer key for my students.  The content is copyright sensitive so I do not want to post it on my web page.  I figured I would put it on my canvas page.  I put QR codes on my work book pages or on practice tests that would allow a student to link directly to the resource via their phones.  This works great from my web page but I am getting an "access denied" from the students when they try to access the resource.  When I scan the qr code it works perfectly .   The class is published.   I have tried placing the pdf in a module and have double check that the file and module are published.  Still no access.  

Thoughts.

Andy Schweitzer

[stephen_taylor]

Hi  @andrewschweitze ‌,

It seems strange that it isn't working for the students.  I'd suggest three potential solutions:

1) try placing the pdf on to page and have it automatically open in-line preview then use that page as your QR code link.  The page won't need to be in a module, just published.

2) Were the students logged on when they went to access it using their QR codes?  That could be part of the issue (a long shot but worth checking)

3) Have you accidentally uploaded the file to your personal user files as opposed to the course files.  This would lead to the issue you have described as only you can see your user files.

I hope one of these helps, let me know.

Stephen