[ARCHIVED] Received internal error when trying to add user to course

[thanos_reynolds]

Received internal error trying to add user to course not it will not allow me to add any user to course says it cannot see email address.

[sarah22]

I too am having this problem; just started today. I'm using Canvas Free for Teachers version. The message I get is "We were unable to find matches below."

[adwsmith99]

I just had this happen too. I am also using free for teachers.

[Active-Language]

Hello!

I'm having a similar issue - did you manage to find a solution or did the problem resolve itself?

[droiddoc]

I am having this issue as well. It happens when trying to add students to any class.

[Active-Language]

I've just tried unpublishing one of my courses (so I now have three published) and it now seems to be working. I can't see any limits about the Free for Teacher account regarding number of published courses, so perhaps it was just a momentary glitch in the system (fingers crossed!)