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I have a student attempting to submit an assignment through the Canvas Student app on their iOS phone. They take a picture of their document, but when they Click on Submit in the top right they get an error message saying "Failed upload" and a pop up that says "The specified resource does not exist." Their camera is set to Most Compatible so it will be a jpg. The app was also updated to the newest version. Why is the submission failing to go through? Thanks!
Is the comment field blank when the student tries to turn in their file? If so, try adding a brief comment to see if it goes through. I've noticed some of my students doing the same (ie "here's my work")...and I wonder if there's a connection.
Let me know when you're able! We'll continue to collaborate. 🙂
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.