Canvas and Mastery are experiencing issues due to an ongoing AWS incident. Follow the status at AWS Health Dashboard and Instructure Status Page
One student in a math class, using her iPad, sees the math equations in code format (everyone else see them normally.) It looks fine when I view her as an admin. Any ideas on where to look to fix this issue?
She is up-to-date on her iOS and Canvas app
I will have him to update Safari or switch to Chrome, I know some older version of Safari does not support LaTeX, it needs an extension update.
She is using the app on an iPad. I did not have her try accessing this through a browser but will give that a try
I too have a similar problem. Some students see the Latex equation or no math at all when I type a math expression in the Canvas equation editor. I will have the student try another browser, but is there any other solution?
To interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.