[ARCHIVED] Submitted work is blank

[BAA]

Why are students assignments that have been completed showing up blank when submitted to CANVAS?  These are google docs.  Same name as I have them named on CANVAS. 

[kerry_hall]

I have the same issue.  It actually creates a copy that is blank in Google Drive.  It seems if a student finishes the document in one sitting without closing there computer or logging out of their computer, they are fine.  This is not a solution, just an observation.  I would like to know if I am on the right track and if Canvas has a solution.

[NickHill1]

I have the same issue.

Students submit the integrated google doc after the due date, but it is turned in blank. 

I have verified that they have done the work on the doc, but none of the answers show up in the attachment in Canvas.

[kellyhelmstette]

We have seen this issue occur, but the Google Doc is not in fact BLANK, but white text upon a white background- when we consulted with the students and looked at their iPad settings for their applications- we discovered what they all had in common was that they had their iPads and Google settings set to "Dark Mode" and all original Google Docs were in fact a black document background with white text ontop. When submitted to Canvas directly from the application, the document was submitted as a white background document with white font- definitely a glitch in coding for sure!