[ARCHIVED] The total score in the gradebook is not matching with the final score

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jmohamed
Community Novice

Hi,

The total score column of the gradebook is not matching with the final score. It is, however, matching with the "current" scores column. I can obtain the final scores by exporting the grades to Excel sheet. However, my student's still see the non-updated grades. Is it possible to know the difference between the current and final scores (the semester is already over) and how to make the gradebook show the final score? Please see below few screenshots for reference. 

Thanks,

Mohamed

Canvas gradebook:

275984_pastedImage_2.png

Exported Excel sheet:

275985_pastedImage_3.png

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1 Solution
dhulsey
Community Champion

Hey,  @jmohamed ‌! Make sure that any assignments that remain unsubmitted have zeros entered. If you leave the dashes, it will not calculate as part of the current score. Does that help? 

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