[ARCHIVED] Unable to launch the Blackboard Collaborate scheduler (integration with LTI tool)

[joseph_sagisi]

Does anyone get the following when integrating with Blackboard Collaborate Ultra?

Unable to launch the Blackboard Collaborate scheduler.

[djackson · Accepted solution]

Hi,  @joseph_sagisi ‌,

Thank you for submitting your question! Collaborate isn’t a built-in Canvas tool, it’s a third party tool. And because it seems you are having Blackboard issues, rather than Canvas issues, I recommend reaching out to Blackboard's support to see if they can answer your question.

Best,

Danielle