[ARCHIVED] What should I do when my Dashboard does not display my classes.

[sharmaeestrada0]

I have 3 online classes that have been published by my instructors. However, nothing appears on my dashboard.

[Stef_retired · Accepted solution]

Hello,  @sharmaeestrada0  Welcome to the Canvas Community! It is possible that this is due to an out-of-date/unsupported browser. Please try these troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
  • If you're using a Mac, updating the operating system will automatically update Safari, and the OS update also clears the way for performing updates to other browsers. 
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Good luck!

[Shar]

Also check out Whatismybrowser.com and it will tell you if the browser you're using is current and your OS. I just discovered that site yesterday and did a quick update of my Chrome because it said it was out of date and I didn't realize a new update was available.

Seriously, use Chrome Browser if you can.
Cheers - Shar