[ARCHIVED] Whenever I try to click on the calendar icon my app freezes and I have to close it and re-open it to use it again. I can use all icons except the calendar icon, once I click it again the app freezes once more. How can I get this fixed?

[363995]

I tried uninstalling and reinstalling it as well but have had no luck.

[KristinL]

Hi Atheer - 

Which app are you using? Canvas Student?? Are you using an iOS or Android device? Which OS are you using on that device?

[UNCHEEL]

I have the same problem. It is completely isolated to the calendar. Every time I click it, the app freezes. I have redownloaded the app, restarted my phone and everything. I have iOS 15 and am using canvas student.  Please help!

[kevineaton]

Did you ever find a cause? Some of our students are reporting this issue.

[Ulrik]

I have the same problem (i'm on iPhone IOS 15). The Calendar works on PC, but no classes/elements show up there. 

[rseilham]

Version 6.14.0 was released on 11/29/2021. Did this solve the issue? 

[rseilham]

Version 6.14.0 was released on 11/29/2021. Did this solve the issue? 

[Ulrik · Accepted solution]

The issue was resolved before the 29. of November. For me it resolved by itself a few days after the problem occurred. I do not know why it started working again, but i have only experienced the problem on one occasion since.