[ARCHIVED] Why am I getting an unexpected error message?

[bsaxton1]

I have been attempting to import course materials for the last 3 days.  Each time, I get the message "There was an unexpected error, please contact support."  I have reported the problem twice under the Help tab, but have yet to receive a response.  I had no issues with importing the same way last week.  I need this material for my current course ASAP, please help!!

[Tami_B]

Hi  @bsaxton1 ‌, I'm so sorry about our delay in getting back to you. Was the support team able to resolve this issue for you?

Thanks, 
Tami

[bsaxton1]

The issue resolved itself.  I guessing it was a glitch in the system.

[Tami_B]

I'm glad to hear it got resolved! Thank you for letting us know.

Tami