[ARCHIVED] Why is one of my online courses missing from my dashboard it was there and now is gone how do I get that back on dashboard?

[johnsona16]

I need it for my class starting soon, it was there like 5 minutes ago and now gone.

[Chris_Hofer · Accepted solution]

Good morning,  @johnsona16  Welcome to the Canvas Community.  Happy New Year!  Thank you for posting your question.  Have you checked your "All Courses" screen when you are logged in to your Canvas account?  How do I view all my Canvas courses as a student?  If you see your course listed somewhere on that screen, look at the "Published" column.  Does the course indicate a "Yes" or a "No"?  If the course is not published, then the instructor has not made the course available to you and your students yet.  If the course is published, you may be able to access the course...depending on the start/end dates that have been established for the course.

Another thing to check on your "All Courses" screen is if you have a yellow star next to the course name.  This is how you can "favorite" a course to place it on your Canvas Dashboard.  You can find more information in How do I customize my Courses list as a student?.

Finally, if you do not see your course listed at all on your "All Courses" screen, I would highly recommend that you reach out to your school's local Canvas administrator or Online Learning department to see what the issue may be.  We here in the Canvas Community wouldn't be able to help with this part because we do not have access to your school's Canvas environment or your course(s) in question.  I found this page on your school's website that may be of help: IECC | Online Learning - Online Learning/Distance Education at IECC.

Good luck to you, Amber!  Please let us know if you have any additional questions about this...thanks!

[johnsona16]

Thank you so much for helping me with this question, the star next to the class on all classes states that it cannot be added at this time, I will be reaching out to my campus to help.

again thank you this was very helpful

[Chris_Hofer]

Hi there,  @johnsona16 ...

Thanks for replying.  If you take a look at the Guide that I linked to in my first response, How do I customize my Courses list as a student?, you'll see the following below the second screen shot in that Guide (look for the second bulleted item under "Notes"):

You can only favorite active courses.

Also, under the third screen shot, there is this:

If a course is unpublished and you are allowed to view unpublished courses before the course start date, you cannot favorite the course. If you hover over a star icon for an unpublished course, you can view a message indicating that the course cannot be added as a favorite.

So, once the course becomes active, then you'll be able to place a star next to it on your "All Courses" screen.

I hope this extra bit of information will be helpful to you, Amber.