[ARCHIVED] Why is the video not sending?

[a0912006]

Every time I try to transport a video that I made to a discussion from a file it won't let me. But when I send the teacher the video It sends

[ericwerth]

Hi  @a0912006 .  Can you provide a little more information on what happens?  Are you given any error message when you try to attach the video to a discussion?  You may be running into a quota issue with the size of your video.  This document describes the quotas a bit, https://s3.amazonaws.com/tr-learncanvas/docs/CanvasFileQuotas.pdf  Based on the size of your video, might this be the issue you are running in to?  This would be my first guess, but you could try to contact Canvas Support (see How do I get help with Canvas as a student?) as a Support agent could look more specifically at the situation to see what may be happening.

I hope this helps and best wishes!