[ARCHIVED] disappeared course: it says unpublished

[ylee144]

one of my course says it's unpublished. A week ago, I submitted my assignment and few days later it just disappeared from dashboard.  but my instructor says the course and assignments are up and running.

[stuart_ryan · Accepted solution]

Hi Yuli,

If your teacher has mentioned that the course is definitely published, this could possibly be an enrolment issue. Unfortunately, as we are the global Canvas community (of users just like you), we are unable to see your specific school's Canvas instance or your enrolments.

With that in mind, I would recommend reaching out to either your Student Services support or your Technology Helpdesk (both contact details are available on http://www.sva.edu/contact-us  ) and ask that they check your enrolment and why you may be unable to access the course.

They should be able to help ascertain what the issue is and get you back up and running.

I hope that helps!
Stuart