Hello there, @emaasou ...
It looks like Echo 360 is a third-party integration for Canvas. I've never used Echo 360 myself, but my recommendation would be to reach out to the folks at Echo 360 to see if they would be able to help answer this question for you:
Echo 360: Support
I hope this will be of help to you. Please let us know if you have any other questions about this...thanks!
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