[ARCHIVED] email

[wolzb]

In past years I was able to hook up my canvas email to my school email. But this semester, they do not connect.

In other words, any email that a student sent to me in canvas showed up in my wolzb@byui.edu. Now it does not.  Also a student said she tried to email me at my wolzb@byui.edu email from canvas and it said I was a security risk and would not allow it.

How do I reconnect my email so I do not miss anything from students. My other employment does not allow me to be on a computer all the time, but I do get emails on my phone.  If they connect I can answer emails within minutes instead of hours later.

Please let me know what I am doing, or not doing. Or is this the result of all the microsoft access effect?

Thanks

Boyd Wolz

[mzimmerman · Accepted solution]

Hi @wolzb 

There really isn't a "Canvas email".  Canvas has its own internal "Inbox" where students can sent messages or start conversations ( see https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-is-the-Inbox/ta-p/55 ) but that is really separate from external email systems.

There are two ways that Canvas can be connected to email.  The first is through you Notification settings ( see https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-manage-my-Canvas-notification-settings-... ), where you can choose to receive email notifications about conversations/messages in your Canvas Inbox.

The second is with "mailto" links in a document or Canvas page, which open the viewer's email client to compose a message to the designated email address.  However, since such links require the web browser to have access to the email client, such links might cause some students to see the kind of warning you describe.