@zaldivarlisandr , greetings! I'm sorry your question has been sitting here for so long. I hope the problem has resolved itself, but if not, please contact your Instructor and the Canvas Help Desk. You can contact the Help desk by clicking on the Help link in Canvas and selecting "Report a Problem."
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.