[ARCHIVED] some pages will not open

[dmc20723]

I am trying to download the lockdown browser but multiple pages will not open. I have refreshed and it is not helping.

[Chris_Hofer · Accepted solution]

Hello  @dmc20723  Welcome to the Canvas Community.  Thanks for posting your question.  I am assuming that you are a student.  (If not, please let us know.)  Are you using the Lockdown Browser download link that was provided to you by your instructor?  You cannot just download a generic version of Lockdown Browser to your computer...as the link you'd get from your instructor is specific to your school/course.  Please check with your instructor for the download link to Lockdown Browser.  Then, you should be able to take your quiz/test/exam that your instructor has set up in conjunction with Lockdown Browser.

I hope this helps, Danielle.  Please let Community members know if you have other questions about this...thanks!