[ARCHIVED] tableau not working
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05-29-2015
02:45 PM
Updated from Tableau v8 to v9. I had no trouble before the update, but now I have connection to Redshift errors. The error is:
FATAL: password authentication failed for user "canvas"
I don't get this with SQLWorkbench, so I'm guessing it is a Tableau 9 issue. Anyone else have Tableau 9 working?
thanks,
Matt
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1 Solution
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06-02-2015
04:07 PM
Looks to be a known bug in Tableau. This occurs when there are special characters in the password. Known problem characters are:
+, @, {, }, ), ;
Contact Deactivated user to get a password reset if you run into this issue.