[ARCHIVED] unable to upload assignments using Mac book

[JasmainHoopes]

Every I upload a assignment using my Mac book and good drive it shows up as unavailable to my professors and they can't retrieve it. 

[Chris_Hofer]

Hello there, @JasmainHoopes ...

Sorry to hear you are having difficulties uploading an assignment for your course.  Have you tried clearing your browser history/cache?

• How do I clear my browser cache on a Mac?

Also, have you tried using a different browser?  Generally speaking, Google Chrome or Mozilla Firefox are good choices when navigating around the Canvas environment.  If you are using one of these browsers, make sure it is up-to-date.  Or, if you are already using one of these, try using the other one to see if improves things for you.

• What are the browser and computer requirements for Canvas?

If none of the above options work, you might need to reach out to Canvas Support so that they can look into the issue further with you.

• How do I get help with Canvas as a student?

Keep us posted on your progress...thanks!  Good luck!