[ARCHIVED] whats wrong?
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08-29-2019
12:20 PM
My canvas dashboard keeps blinking and won't show my class content. I have restarted my browser, my laptop, and everything else
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08-29-2019
01:59 PM
Howdy Cam,
Sorry to hear your are having troubles. Before contact Canvas support- try some of these troubleshooting steps:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Hope that helps!
Sky V.
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