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I received the following error message when I asked Canvas to Sync to my PTP...
COLLECTION_GENERIC - 5236aeb3-edaa-4729-8f92-59fd1369f288 - HTTP response HTTP/1.1 409 Conflict response: {"message":"ActualScoreGradeScaleId 1172 is not valid for Section with Id:25000"}
None of the scores that I asked it to sync went through. However, the assignment labels, due dates, and category associations all went through.
I would be most grateful for any information that might point me in the right direction on how to fix this.
Thanks,
Kim
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