Dashboard

[zbutler14645]

When I log into Canvas and go to my dashboard. All of my classes show blank and read "empty card" when I try and click on them. I have been able to get into them for the first two weeks and work but since this weekend have not been able to. Does anyone know what this is? Is this due to still having an existing balance for the semester that still needs to be paid?

[Robbie_Grant · Accepted solution]

 @zbutler14645 ,

Welcome to the Canvas Community!!!

It sounds like you may be using a browser that is not compatible with Canvas (maybe Internet Explorer).

Here are some troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Robbie